Amazon Prime Video — Reviews & Insights
AMZN Mobile LLC
⚠ Sentiment Storm (moderate)
⚡ Disruption Score: 52
Rating
4.77
3M ratings
Reviews/Month
227
Trend: declining
Last Updated
Feb 3, 2026
v10.114.4
Days Since Update
53
Active
Analysis Summary
Prime Video receives mixed to negative feedback primarily due to excessive ads and frequent technical issues. Users express frustration with the app's user interface and the frequency of crashes,...
Rating Distribution
Pain Points
-
ads
· 43.0% of reviews
Excessive and intrusive advertisements disrupting the viewing experience.
-
bugs
· 16.0% of reviews
Various technical issues affecting app functionality.
-
ux
· 9.0% of reviews
User interface and experience issues.
Praised Features
-
offline viewing
· 2.0% of reviews
Ability to download content for offline viewing.
Feature Requests
-
skip ad option
· 15.0% of reviews
Option to skip ads or reduce their frequency.
Bug Reports
-
app crashes
· 11.0% of reviews
Application frequently crashes or becomes unresponsive.
-
download issues
· 1.0% of reviews
Problems with downloading content for offline viewing.
Competitive Position
Prime Video faces stiff competition from other streaming services, particularly in terms of ad frequency and user interface.
