Bank of America Mobile Banking — Reviews & Insights
Bank of America
Rating Distribution
Pain Points
-
bugs
· 11.0% of reviews
Issues with app functionality
-
login_issues
· 14.0% of reviews
Difficulties with logging into the app
-
blank_page
· 6.0% of reviews
Encountering blank pages
-
check_deposit
· 5.0% of reviews
Problems with mobile check deposit
-
security
Security concerns
-
customer_service
· 2.0% of reviews
Customer service experiences
-
FICO score
· 3.0% of reviews
FICO score feature
-
dark_mode
· 1.0% of reviews
Request for dark mode
-
ACH transfer
Automated Clearing House transfer issues
-
app_crashes
· 5.0% of reviews
App crashes
-
check_deposit_errors
· 4.0% of reviews
Errors with check deposit
-
overall_functionality
· 11.0% of reviews
Overall app functionality
-
security
Security concerns
-
customer_service
· 2.0% of reviews
Customer service experiences
-
dark_mode
· 1.0% of reviews
Request for dark mode
-
ACH transfer options
Automated Clearing House transfer options
-
login_issues
· 14.0% of reviews
Difficulties with logging into the app
-
blank_screen
· 6.0% of reviews
Encountering blank screens
-
crashes
· 1.0% of reviews
App crashes
-
check_deposit
· 5.0% of reviews
Problems with mobile check deposit
-
overall_functionality
· 11.0% of reviews
Overall app functionality
-
customer service
· 2.0% of reviews
Customer service experiences
-
FICO score
· 3.0% of reviews
FICO score feature
-
security
Security concerns
-
dark mode
· 1.0% of reviews
Request for dark mode
-
ACH transfer options
Automated Clearing House transfer options
-
login_issues
· 14.0% of reviews
Difficulties with logging into the app
-
blank_screen
· 6.0% of reviews
Encountering blank screens
-
crashes
· 1.0% of reviews
App crashes
-
check_deposit
· 5.0% of reviews
Problems with mobile check deposit
-
overall_functionality
· 11.0% of reviews
Overall app functionality
-
customer service
· 2.0% of reviews
Customer service experiences
-
FICO score
· 3.0% of reviews
FICO score feature
-
security
Security concerns
-
dark mode
· 1.0% of reviews
Request for dark mode
-
ACH transfer options
Automated Clearing House transfer options
-
login_issues
· 14.0% of reviews
Difficulties with logging into the app
-
blank_screen
· 6.0% of reviews
Encountering blank screens
-
crashes
· 1.0% of reviews
App crashes
-
check_deposit
· 5.0% of reviews
Problems with mobile check deposit
-
overall_functionality
· 11.0% of reviews
Overall app functionality
-
customer service
· 2.0% of reviews
Customer service experiences
-
FICO score
· 3.0% of reviews
FICO score feature
-
security
Security concerns
-
dark mode
· 1.0% of reviews
Request for dark mode
-
ACH transfer options
Automated Clearing House transfer options
-
login_issues
· 14.0% of reviews
Difficulties with logging into the app
-
blank_screen
· 6.0% of reviews
Encountering blank screens
-
crashes
· 1.0% of reviews
App crashes
-
check_deposit
· 5.0% of reviews
Problems with mobile check deposit
-
overall_functionality
· 11.0% of reviews
Overall app functionality
-
customer service
· 2.0% of reviews
Customer service experiences
-
FICO score
· 3.0% of reviews
FICO score feature
-
security
Security concerns
-
dark mode
· 1.0% of reviews
Request for dark mode
-
ACH transfer options
Automated Clearing House transfer options
-
login_issues
· 14.0% of reviews
Difficulties with logging into the app
-
blank_screen
· 6.0% of reviews
Encountering blank screens
-
crashes
· 1.0% of reviews
App crashes
-
check_deposit
· 5.0% of reviews
Problems with mobile check deposit
-
overall_functionality
· 11.0% of reviews
Overall app functionality
-
customer service
· 2.0% of reviews
Customer service experiences
-
FICO score
· 3.0% of reviews
FICO score feature
-
security
Security concerns
-
dark mode
· 1.0% of reviews
Request for dark mode
