Bolt: Request a Ride — Reviews & Insights
Bolt Technology
Rating
4.81
9.8M ratings
Reviews/Month
3333
Trend: declining
Last Updated
Mar 6, 2026
CA.199.0
Days Since Update
22
Active
Analysis Summary
Bolt: Request a Ride receives generally positive feedback for its safety features and polite drivers, but faces criticism regarding pricing and occasional service delays. Users appreciate the variety...
Rating Distribution
Pain Points
-
service
· 4.0% of reviews
Delays and unreliable pick-up times
-
pricing
· 3.0% of reviews
Perceived high fares
-
app_functionality
· 1.0% of reviews
Notifications and in-app tips
-
driver_behavior
· 8.0% of reviews
Unprofessional conduct
-
real-time price and waiting time
Inaccurate estimates
-
app_functionality
App crashes
Praised Features
-
driver_behavior
· 15.0% of reviews
Polite and helpful drivers
-
safety_features
· 1.0% of reviews
Safety measures
-
multiple_payment_options
Variety of payment methods
Feature Requests
-
reduced_notifications
Fewer in-app notifications
Bug Reports
-
app_crashes
Application crashes
Competitive Position
Bolt maintains a strong market presence with a focus on affordability and safety, but faces stiff competition from established players like Uber.
