Discord - Talk, Play, Hang Out — Reviews & Insights
Discord Inc.
Analysis Summary
Discord is widely praised for its communication features and customization options, but users frequently report issues with account verification, customer support, and app performance. While the app...
Rating Distribution
Pain Points
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customization
· 12.0% of reviews
Issues with account verification and login
-
bugs
· 9.0% of reviews
Various bugs affecting app functionality
-
performance
· 10.0% of reviews
Performance issues during calls and chats
-
chatting
· 5.0% of reviews
Issues with sending messages and media
-
audio issues
· 9.0% of reviews
Audio problems during calls
-
verification loop
· 9.0% of reviews
Persistent verification issues
-
support
· 2.0% of reviews
Poor customer support
-
privacy
· 2.0% of reviews
Concerns about privacy and data security
Praised Features
-
communication
· 10.0% of reviews
Effective communication tools
-
customization
Customization options
-
group interaction
· 10.0% of reviews
Group interaction features
Feature Requests
-
screen sharing
· 4.0% of reviews
Request for screen sharing feature
Bug Reports
-
account verification
· 11.0% of reviews
Issues with account verification
-
voice chat glitches
· 11.0% of reviews
Voice chat issues
-
notification issues
· 2.0% of reviews
Notification problems
Competitive Position
Discord remains a dominant player in the social-networking space, but competition from newer platforms could pose a threat.
