Fidelity Investments — Reviews & Insights
Fidelity Investments
Analysis Summary
The Fidelity Investments app receives mixed reviews, with users praising its comprehensive investment tools and user-friendly design but criticizing its poor user interface, frequent crashes, and...
Rating Distribution
Pain Points
-
bugs
· 4.0% of reviews
Application crashes and freezes
-
ux
· 16.0% of reviews
User interface issues
-
performance
· 4.0% of reviews
Slow order processing
-
login_issues
· 2.0% of reviews
Login problems
-
performance_reporting
· 8.0% of reviews
Inaccurate performance reporting
-
freezing
· 2.0% of reviews
Application freezing
-
customer_service
· 8.0% of reviews
Poor customer service
-
investment_tools
· 14.0% of reviews
Limited investment tools
-
real_time_prices
· 4.0% of reviews
Lack of real-time prices
-
watchlists
Watchlist issues
-
bill_pay
Bill pay functionality
-
ui
· 10.0% of reviews
User interface design
-
customer_service
· 8.0% of reviews
Customer service responsiveness
-
investment_tools
· 14.0% of reviews
Investment tools
-
real_time_prices
· 4.0% of reviews
Real-time prices
-
watchlists
Watchlist functionality
-
balance_tab
Balance tab issues
-
user_friendly
· 20.0% of reviews
User-friendly design
-
real_time_prices
· 4.0% of reviews
Real-time prices
-
customer_service
· 8.0% of reviews
Customer service quality
-
recurring_qcds
Recurring Qualified Custodian Distributions
-
decimal_button
Decimal button issues
-
number_formatting
Number formatting
-
security
Security concerns
-
customer_service
· 8.0% of reviews
Customer service quality
-
investment_tools
· 14.0% of reviews
Investment tools
-
customizable_portfolio_view
Customizable portfolio view
-
sell_fractional_shares
· 2.0% of reviews
Sell fractional shares
-
app_crashes
· 10.0% of reviews
App crashes
-
login_issues
· 2.0% of reviews
Login issues
-
freezing
· 2.0% of reviews
Application freezing
Praised Features
-
investment tools
· 22.0% of reviews
Comprehensive investment tools
-
user_friendly
· 20.0% of reviews
User-friendly design
-
customer_service
· 4.0% of reviews
Customer service quality
Feature Requests
-
real_time_prices
· 2.0% of reviews
Real-time prices
-
watchlists
Improved watchlist functionality
-
bill_pay
Bill pay functionality
Bug Reports
-
app_crashes
· 10.0% of reviews
App crashes
-
login_issues
· 2.0% of reviews
Login issues
-
freezing
· 2.0% of reviews
Application freezing
Competitive Position
The app is well-positioned for long-term investors but lacks features for dynamic trading and real-time updates.
