Google Maps — Reviews & Insights
Google LLC
Rating
3.18
19.4M ratings
Reviews/Month
6000
Trend: stable
Last Updated
Mar 6, 2026
Varies with device
Days Since Update
22
Active
Analysis Summary
Google Maps receives mixed reviews, with users praising real-time traffic updates and offline maps but criticizing recent updates for introducing unwanted AI features and causing navigation...
Rating Distribution
Pain Points
-
accuracy
· 10.0% of reviews
Issues with the accuracy of directions and location details
-
update_issues
· 4.0% of reviews
Problems arising from recent updates
-
navigation
· 8.0% of reviews
Navigation features not meeting user expectations
-
GPS_signal_loss
· 7.0% of reviews
Issues with GPS signal and map accuracy
-
app_crashes
· 1.0% of reviews
The app crashes unexpectedly
Praised Features
-
real_time_traffic
· 3.0% of reviews
Real-time traffic updates
-
offline_maps
Offline map functionality
Feature Requests
-
remove_AI_features
· 8.0% of reviews
Request to remove AI-driven features
Bug Reports
-
interface_issues
· 6.0% of reviews
UI/UX bugs and interface issues
-
battery_drain
· 1.0% of reviews
Excessive battery consumption
Competitive Position
Google Maps maintains a strong market position but faces stiff competition and user dissatisfaction with recent changes.
