Google Maps — Reviews & Insights
⚠ Sentiment Storm (moderate)
Rating
4.68
7.1M ratings
Reviews/Month
714
Trend: declining
Last Updated
Feb 2, 2026
v26.05.1
Days Since Update
55
Active
Analysis Summary
Google Maps continues to be a highly-rated navigation app, praised for its live traffic updates and comprehensive mapping features. However, recent UI changes and integration of AI have led to...
Rating Distribution
Pain Points
-
navigation
· 11.0% of reviews
Issues with route accuracy and navigation suggestions
-
user_interface
· 6.0% of reviews
UI changes and AI integration
-
performance
· 10.0% of reviews
App crashes and slow updates
Praised Features
-
live_traffic_updates
· 3.0% of reviews
Real-time traffic and navigation updates
-
offline_maps
· 4.0% of reviews
Availability of offline maps
Feature Requests
-
picture_in_picture_mode
Desire for picture-in-picture mode during navigation
Bug Reports
-
crashing_after_updates
· 5.0% of reviews
App crashes post-update
Competitive Position
Google Maps maintains a strong market position due to its comprehensive features and widespread use, but faces competition from Apple Maps and community-driven apps like Waze.
