Google Messages — Reviews & Insights
Google LLC
⚠ Sentiment Storm (mild)
Rating
4.56
40.7M ratings
Reviews/Month
30000
Trend: declining
Last Updated
Mar 5, 2026
Varies with device
Days Since Update
23
Active
Analysis Summary
Google Messages is praised for its rich communication features and personalization options, but users frequently report issues with app stability and message delivery. While the app is free, users...
Rating Distribution
Pain Points
-
functionality
· 7.0% of reviews
Issues with app performance and stability
-
custom message categories
· 2.0% of reviews
Lack of customizable message categories
-
message delivery
· 16.0% of reviews
Problems with message delivery
-
app freezing
· 1.0% of reviews
App freezing issues
Praised Features
-
Rich Communication
· 1.0% of reviews
High-quality photo and video sharing
-
customization options
Personalization features
Feature Requests
-
custom message categories
· 2.0% of reviews
Ability to organize messages into custom categories
Bug Reports
-
message delivery issues
· 15.0% of reviews
Messages not being delivered or received
-
app freezing
· 1.0% of reviews
App freezing and crashing
Competitive Position
Google Messages is positioned as a free, feature-rich alternative to paid messaging apps, but faces stiff competition from both proprietary and cross-platform messaging services.
