HBO Max: Stream Movies & TV — Reviews & Insights
WarnerMedia Global Digital Services, LLC
Analysis Summary
HBO Max has a wide variety of content and a generally positive user experience, but technical issues, high pricing, and content availability concerns are significant pain points leading to user...
Rating Distribution
Pain Points
-
ads
· 6.0% of reviews
Excessive and disruptive advertisements
-
bugs
· 14.0% of reviews
Various technical issues
-
performance
· 9.0% of reviews
Streaming quality issues
-
play_button_disappearing
· 8.0% of reviews
Play button disappears after pausing
-
app_crashes
· 7.0% of reviews
Application crashes
-
content_variety
· 3.0% of reviews
Limited content availability
-
user_experience
· 3.0% of reviews
User interface issues
-
performance
· 1.0% of reviews
Slow loading times
-
more_language_options
Lack of language options
-
play_button_disappearing
· 8.0% of reviews
Play button disappears after exiting
-
app_crashes
· 13.0% of reviews
App crashes after updates
-
content_variety
· 3.0% of reviews
Limited movie selection
-
user_experience
· 3.0% of reviews
Difficulty with mobile streaming
-
performance
· 9.0% of reviews
Buffering issues
-
content_variety
· 1.0% of reviews
Limited sports content
-
more_language_options
Lack of subtitles
-
play_button_disappearing
· 8.0% of reviews
Play button disappears after sleep
-
app_crashes
· 13.0% of reviews
App crashes on older devices
-
missing_next_episode_button
· 3.0% of reviews
Lack of next episode button
-
rewind_ads
· 6.0% of reviews
Forced ad rewinding
-
content_variety
Limited international content
-
user_experience
· 2.0% of reviews
Difficulty logging in
-
download_feature
· 2.0% of reviews
Download issues
-
background_listening
Background playback issues
-
fast_forward_multiple
· 1.0% of reviews
Limited fast-forward options
-
download_section_navigation
· 1.0% of reviews
Difficulty navigating download section
-
skip_intro_next_episode
· 1.0% of reviews
Lack of skip intro and next episode options
-
play_button_disappearing
· 8.0% of reviews
Play button disappears after updates
-
app_crashes
· 13.0% of reviews
App crashes after updates
-
content_loading
· 1.0% of reviews
Slow content loading
-
authentication
· 2.0% of reviews
Authentication issues
Praised Features
-
content_variety
· 22.0% of reviews
Wide range of content
-
user_experience
· 3.0% of reviews
User-friendly interface
-
pricing
Affordable pricing
Feature Requests
-
more_language_options
More language and subtitle options
-
skip_intro_next_episode
Skip intro and next episode options
Bug Reports
-
play_button_disappearing
· 8.0% of reviews
Play button disappears after pausing
-
app_crashes
· 13.0% of reviews
App crashes after updates
-
performance
· 1.0% of reviews
Slow loading times
-
authentication
· 2.0% of reviews
Logging in issues
Competitive Position
HBO Max holds a strong position in the market due to its extensive content library, but faces competition from other major streaming services.
