HP — Reviews & Insights
HP Inc.
⚠ Sentiment Storm (severe)
⚡ Disruption Score: 52
Rating
4.74
4M ratings
Reviews/Month
441
Trend: declining
Last Updated
Dec 9, 2025
v20.2.0
Days Since Update
109
Aging
Analysis Summary
The HP app receives mixed reviews, with users praising its printing quality and overall functionality but criticizing frequent bugs, connectivity issues, and printing errors. The freemium model with...
Rating Distribution
Pain Points
-
setup_and_connectivity
· 18.0% of reviews
Issues with initial setup and maintaining connectivity
-
printing_errors
· 27.0% of reviews
Errors during printing process
-
app_functionality
· 9.0% of reviews
General app functionality issues
-
printing_and_scanning
· 30.0% of reviews
Printing and scanning issues
-
app_crashes
· 5.0% of reviews
App crashes
Praised Features
-
printing_quality
· 5.0% of reviews
High-quality prints
-
overall_app_functionality
· 12.0% of reviews
Overall app functionality
Feature Requests
-
dark_mode_and_widget
Request for dark mode and widgets
Bug Reports
-
printing_errors
· 26.0% of reviews
Errors during printing
Competitive Position
The HP app maintains a strong market position due to its integration with HP devices but faces stiff competition from other brands like Epson.
