inDrive. Rides with fair fares — Reviews & Insights
® SUOL INNOVATIONS LTD
⚠ Sentiment Storm (mild)
Rating
4.79
14.1M ratings
Reviews/Month
7500
Trend: declining
Last Updated
Mar 4, 2026
v5.158.0
Days Since Update
24
Active
Analysis Summary
inDrive is praised for its user-friendly interface and custom fare agreements, but faces challenges with low driver earnings, unresponsive support, and app stability issues. Competitive pricing is a...
Rating Distribution
Pain Points
-
pricing
· 4.0% of reviews
Drivers complain about low fares.
-
support
· 1.0% of reviews
Customer service is unresponsive.
-
functionality
App crashes and bugs.
-
pricing
· 2.0% of reviews
Inconsistent fare pricing.
-
services
· 1.0% of reviews
Lack of driver availability.
-
app crashes
App crashes when switching tasks.
Praised Features
-
user interface
· 5.0% of reviews
Easy to use interface.
-
fare agreement
· 1.0% of reviews
Custom fare agreements.
-
safety
· 2.0% of reviews
Safe rides.
Feature Requests
-
payment options
· 1.0% of reviews
Add card payment option.
-
driver reporting
· 1.0% of reviews
Report bad drivers.
Bug Reports
-
order tracking
Order tracking issues.
Competitive Position
inDrive is positioned as a flexible, fair-fare alternative to traditional ride-sharing services.
