Microsoft 365 Copilot — Reviews & Insights
Microsoft Corporation
Analysis Summary
Users are largely dissatisfied with the Microsoft 365 Copilot app due to the loss of core functionality and document editing features. Frequent crashes, login issues, and poor AI integration have led...
Rating Distribution
Pain Points
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functionality
· 27.0% of reviews
Issues with app's basic operations
-
login issues
· 2.0% of reviews
Problems signing into the app
-
loading issues
· 1.0% of reviews
Delays or failures in loading content
-
overall utility
· 14.0% of reviews
General dissatisfaction with app's usefulness
-
document editing
· 20.0% of reviews
Problems with editing documents
-
AI integration
· 6.0% of reviews
Issues with AI features
-
user-friendly
· 11.0% of reviews
Lack of user-friendliness
-
restore original functionality
· 4.0% of reviews
Requests to revert to previous functionality
Praised Features
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AI chat
· 2.0% of reviews
Praise for AI chat functionality
-
document scanning
· 1.0% of reviews
Praise for document scanning functionality
-
overall utility
· 6.0% of reviews
General praise for app's usefulness
Feature Requests
-
restore original functionality
· 6.0% of reviews
Requests to revert to previous functionality
Bug Reports
-
app crashes
Instances of the app crashing
-
login issues
· 2.0% of reviews
Problems signing into the app
-
loading issues
· 1.0% of reviews
Delays or failures in loading content
-
AI integration
· 6.0% of reviews
Issues with AI features
Competitive Position
The app faces challenges in maintaining its market position due to user dissatisfaction with recent changes and missing features.
