Microsoft Outlook — Reviews & Insights
Microsoft Corporation
Analysis Summary
Microsoft Outlook receives mixed reviews, with users praising its integration and organizational features while criticizing its frequent crashes, login issues, and performance problems. The app's...
Rating Distribution
Pain Points
-
bugs
· 16.0% of reviews
Issues with app functionality
-
ux
· 8.0% of reviews
User experience issues
-
performance
· 4.0% of reviews
Slow or unresponsive app
-
login issues
· 5.0% of reviews
Authentication problems
-
calendar
· 3.0% of reviews
Calendar functionality issues
-
organizational tools
· 8.0% of reviews
Issues with organizational features
-
Copilot
Copilot feature issues
-
integration
· 1.0% of reviews
Integration issues with other services
-
user interface
· 6.0% of reviews
UI issues
-
multiple email selection
· 7.0% of reviews
Issues with selecting multiple emails
-
calendar widget issues
· 3.0% of reviews
Calendar widget problems
-
recall email
Email recall issues
-
template support
Template functionality issues
-
app crashes
· 5.0% of reviews
App crashing issues
-
login issues
· 3.0% of reviews
Login problems
-
calendar widget issues
· 3.0% of reviews
Calendar widget problems
-
search feature
· 2.0% of reviews
Search functionality issues
-
integration
· 1.0% of reviews
Integration issues with other services
-
ux
· 8.0% of reviews
User experience issues
-
performance
· 4.0% of reviews
Slow or unresponsive app
-
Copilot
Copilot feature issues
-
organizational tools
· 8.0% of reviews
Issues with organizational features
-
multitask feature
Multitask functionality issues
-
calendar customization
· 1.0% of reviews
Calendar customization issues
-
spam control
· 2.0% of reviews
Spam filtering issues
-
email scheduling
· 2.0% of reviews
Email scheduling issues
-
email deletion
· 6.0% of reviews
Email deletion issues
-
calendar sync
· 1.0% of reviews
Calendar synchronization issues
-
login
· 2.0% of reviews
Login problems
-
widget
· 3.0% of reviews
Widget issues
-
notifications
· 2.0% of reviews
Notification issues
Praised Features
-
integration
· 4.0% of reviews
Integration with other services
-
organizational tools
· 11.0% of reviews
Organizational features
-
Copilot
Copilot features
-
user interface
· 1.0% of reviews
User interface
-
multiple email selection
· 9.0% of reviews
Ability to select multiple emails
-
calendar
· 1.0% of reviews
Calendar features
Feature Requests
-
batch delete
· 3.0% of reviews
Ability to batch-delete emails
-
unsubscribe option
· 1.0% of reviews
Unsubscribe feature
-
calendar customization
· 1.0% of reviews
Calendar customization options
-
spam control
· 1.0% of reviews
Improved spam control
-
template support
Email templates
Bug Reports
-
app crashes
· 5.0% of reviews
App crashing
-
login issues
· 5.0% of reviews
Authentication problems
-
calendar widget issues
· 3.0% of reviews
Calendar widget problems
-
performance
· 4.0% of reviews
Slow or unresponsive app
-
user interface
· 6.0% of reviews
UI issues
Competitive Position
Outlook holds a strong market position due to its integration with Microsoft services but faces competition from Gmail and Apple Mail, which offer better user experiences.
