OfferUp - Shop. Buy. Sell. — Reviews & Insights
OfferUp Inc.
Analysis Summary
OfferUp has a mixed user experience with significant issues related to ads, user interface, and safety. While some users appreciate the platform for finding great deals, others are frustrated by...
Rating Distribution
Pain Points
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ads
· 19.0% of reviews
Excessive and intrusive advertisements
-
notifications
· 10.0% of reviews
Overwhelming and irrelevant notifications
-
bugs
· 13.0% of reviews
Application crashes and freezes
-
user experience
· 12.0% of reviews
Poor user interface and confusing features
-
local marketplace
· 10.0% of reviews
Low engagement and visibility
-
reputation and safety
· 11.0% of reviews
Issues with scam detection and safety
-
filter improvements
· 6.0% of reviews
Need for better filtering options
-
message deletion
· 6.0% of reviews
Difficulty in managing messages
-
notification issues
· 10.0% of reviews
Unwanted and persistent notifications
-
buying and selling locally
· 1.0% of reviews
Difficulty in local transactions
-
good merchandise
· 1.0% of reviews
Positive experiences with items
-
more promotion options
Desire for better promotion features
-
inability to post items
· 5.0% of reviews
Problems with listing items
-
local marketplace
· 3.0% of reviews
Preference for local vs. global marketplace
-
user interface
· 8.0% of reviews
Issues with the app’s interface
-
reputation system
Concerns about the reputation system
-
status indicators
· 1.0% of reviews
Problems with status visibility
-
app freezing
· 11.0% of reviews
Application freezes and crashes
-
duplicate listings
· 7.0% of reviews
Issues with duplicate listings
-
easy to use
· 2.0% of reviews
Positive experiences with ease of use
-
great deals
· 1.0% of reviews
Positive experiences with finding good deals
-
status indicators
· 1.0% of reviews
Need for better status visibility
-
promotion options
Desire for better promotion features
-
app freezing
· 11.0% of reviews
Application freezes and crashes
-
duplicate listings
· 7.0% of reviews
Issues with duplicate listings
Praised Features
-
great deals
· 1.0% of reviews
Positive experiences with finding good deals
-
easy to use
· 2.0% of reviews
Positive experiences with ease of use
Feature Requests
-
better promotion options
Desire for better promotion features
Bug Reports
-
app freezing
· 11.0% of reviews
Application freezes and crashes
Competitive Position
OfferUp faces competition from other local marketplaces like Facebook Marketplace and Nextdoor, which offer better user experiences and fewer ads.
