Prime Video — Reviews & Insights
Amazon Mobile LLC
Analysis Summary
Prime Video receives mixed reviews, with users praising the content selection but criticizing the excessive ads and frequent technical issues. The app's subscription model is perceived as mixed due...
Rating Distribution
Pain Points
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ads
· 22.0% of reviews
Excessive advertisements detract from the viewing experience.
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performance
· 11.0% of reviews
App crashes, freezes, and buffering issues.
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content availability
· 2.0% of reviews
Limited availability of desired content.
-
technical issues
· 14.0% of reviews
Various bugs and glitches.
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subtitle issues
· 3.0% of reviews
Subtitles are not customizable.
Praised Features
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content selection
· 3.0% of reviews
Wide variety of movies and TV shows.
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download capability
· 1.0% of reviews
Ability to download content for offline viewing.
Feature Requests
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ad-free experience
· 12.0% of reviews
Request for an ad-free subscription.
Bug Reports
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app freezing
· 7.0% of reviews
The app freezes and crashes frequently.
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black screen
· 2.0% of reviews
App displays a black screen with audio.
Competitive Position
Prime Video faces stiff competition from established players like Netflix, with users citing better content and fewer ads as reasons for switching.
