Target: Shop. Style. Save. — Reviews & Insights
Target
Analysis Summary
Target’s app receives generally positive feedback for its ease of use and convenience, but faces challenges with user interface issues, app crashes, and inventory discrepancies. Users appreciate the...
Rating Distribution
Pain Points
-
ux
· 3.0% of reviews
User interface and experience issues
-
performance
· 7.0% of reviews
App performance issues
-
inventory
· 4.0% of reviews
Inventory discrepancies
-
checkout
· 4.0% of reviews
Checkout issues
-
crashing
· 4.0% of reviews
App crashing
-
login issues
· 3.0% of reviews
Login problems
-
deals
· 6.0% of reviews
Deals and discounts
-
drive up service
· 5.0% of reviews
Drive up service
-
political stance
· 8.0% of reviews
Political stance
-
ux
· 2.0% of reviews
User interface and experience issues
-
deals and discounts
· 7.0% of reviews
Deals and discounts
-
convenient shopping
· 23.0% of reviews
Convenient shopping
-
great store
· 18.0% of reviews
Overall store experience
-
hide unavailable items
· 2.0% of reviews
Hide unavailable items
-
crashing
· 4.0% of reviews
App crashing
-
login issues
· 3.0% of reviews
Login problems
Praised Features
-
easy to use
· 11.0% of reviews
Ease of use
-
pick up order
· 25.0% of reviews
Curbside pick up
-
great service
· 15.0% of reviews
Service quality
Feature Requests
-
share pick up details
· 3.0% of reviews
Ability to share pick up details with family
Bug Reports
-
app crashing
· 6.0% of reviews
App crashes after updates
-
login issues
· 3.0% of reviews
Login problems
Competitive Position
Target’s app is well-regarded for its convenience and service quality, but faces competition from other major retailers’ apps.
