The Roku App (Official) — Reviews & Insights
Roku, Inc. & its affiliates
Analysis Summary
The Roku App is generally well-received for its remote control and streaming features, but users report frequent crashes, connection issues, and dissatisfaction with subscription pricing. The app's...
Rating Distribution
Pain Points
-
bugs
· 5.0% of reviews
Issues with app functionality
-
connection issues
· 7.0% of reviews
Trouble connecting to Roku devices
-
remote control
· 6.0% of reviews
Remote control functionality issues
-
search functionality
Search issues
-
streaming
Streaming issues
-
app crashes
· 3.0% of reviews
App crashes
-
typing issues
· 1.0% of reviews
Typing problems
-
voice search
Voice search issues
-
volume control buttons
Volume control issues
-
connection issues
· 8.0% of reviews
Connection issues
-
app crashes
· 3.0% of reviews
App crashes
Praised Features
-
remote control
· 7.0% of reviews
Convenient remote control functionality
-
streaming
· 1.0% of reviews
Streaming capabilities
-
voice search
Voice search functionality
Feature Requests
-
Google pay option
· 1.0% of reviews
Add Google pay payment option
Bug Reports
-
remote control crashes
· 4.0% of reviews
Remote control crashes the app
-
connection issues
· 9.0% of reviews
App fails to connect to Roku device
-
app crashes
· 3.0% of reviews
App crashes frequently
Competitive Position
The app is well-positioned as a primary remote control and streaming tool for Roku devices, but faces competition from other remote apps and streaming services.
