Wish: Shop and Save — Reviews & Insights
Wish US Holdings LLC
Analysis Summary
Wish: Shop and Save offers a wide variety of products at competitive prices, but users frequently report issues with delivery delays, customer service, and product quality. While many users...
Rating Distribution
Pain Points
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delivery
· 3.0% of reviews
Slow or unreliable delivery times
-
customer service
Poor customer service and support
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product quality
· 2.0% of reviews
Subpar product quality
-
account issues
· 1.0% of reviews
Difficulty managing or deleting accounts
-
login issues
Login problems
-
prices
· 1.0% of reviews
High prices
-
variety
Limited product variety
-
shipping
· 2.0% of reviews
Shipping delays
-
wish list notifications
Inconsistent notifications
-
account deletion
· 1.0% of reviews
Difficult account deletion
-
product selection
Limited product selection
-
prices
· 15.0% of reviews
Competitive pricing
-
customer service
· 5.0% of reviews
Excellent customer service
-
shipping
· 5.0% of reviews
Fast shipping
-
wish list notifications
· 2.0% of reviews
Timely notifications
-
login issues
Smooth login
Praised Features
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Variety of products
· 4.0% of reviews
Wide range of items available
-
Affordable prices
· 13.0% of reviews
Reasonably priced items
-
Easy navigation
· 5.0% of reviews
User-friendly interface
Feature Requests
-
Improved delivery speed
· 2.0% of reviews
Faster shipping options
-
Better product quality
Higher quality items
Bug Reports
-
App crashes
Application crashes frequently
-
Login errors
Login issues
Competitive Position
Wish maintains a strong market position due to its wide variety of products and competitive pricing. However, it faces stiff competition from other discount shopping apps.
