Name: Yahoo Mail: Email & Planner
Rating: 4.21 (8652127 reviews)

Analysis Summary

Yahoo Mail receives mixed reviews, with frequent complaints about bugs, crashes, and a confusing user interface. While some users appreciate its security features and ease of access, many are leaving...

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Rating Distribution

5★

28.9%

4★

4.8%

3★

6.7%

2★

13.6%

1★

46.0%

Pain Points

bugs · 11.0% of reviews
Issues with app functionality
ux · 18.0% of reviews
User interface and experience issues
ads · 5.0% of reviews
Advertisements
email management · 15.0% of reviews
Email organization and deletion
login issues · 5.0% of reviews
Problems with logging in
email deletion · 10.0% of reviews
Deleting emails
security · 1.0% of reviews
Security features
accessibility · 2.0% of reviews
Accessibility features
customization · 1.0% of reviews
Customization options
attachment issues · 2.0% of reviews
Problems with email attachments
email disappearance · 10.0% of reviews
Emails disappearing
freezing · 4.0% of reviews
App freezing
connectivity · 2.0% of reviews
Connectivity issues
planner customization · 2.0% of reviews
Planner feature
email organization · 8.0% of reviews
Email organization
login bugs · 4.0% of reviews
Login bugs
deletion bugs · 8.0% of reviews
Deletion bugs
freezing bugs · 3.0% of reviews
Freezing bugs
user-friendly interface · 3.0% of reviews
User-friendly interface
security features · 1.0% of reviews
Security features
email tracking
Email tracking
bulk delete option · 1.0% of reviews
Bulk delete option
customizable layout · 2.0% of reviews
Customizable layout
crashes · 4.0% of reviews
App crashes
login issues · 5.0% of reviews
Login issues
email deletion · 10.0% of reviews
Deleting emails
freezing · 4.0% of reviews
App freezing

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Praised Features

easy access · 3.0% of reviews
Ease of access to emails
security · 1.0% of reviews
Security features
organization · 1.0% of reviews
Email organization

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Feature Requests

bulk delete option · 1.0% of reviews
Ability to delete multiple emails at once
customizable layout · 2.0% of reviews
Customizable layout options

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Bug Reports

crashes · 4.0% of reviews
App crashes
freezing · 4.0% of reviews
App freezing
login bugs · 4.0% of reviews
Login bugs
deletion bugs · 8.0% of reviews
Deletion bugs
freezing bugs · 3.0% of reviews
Freezing bugs

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Competitive Position

Yahoo Mail faces stiff competition from established players like Gmail and newer alternatives like Proton Mail, which are perceived as more reliable and user-friendly.

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